Looking for A Rewarding Career?
Shepard Select is interested in finding talented individuals that are looking for a rewarding career in the automotive industry. If you possess the ability to provide outstanding customer service and a dedication to excellence, please contact our Hiring Manager to learn more.
Service Advisor
Are you ready to begin a career with an award-winning company that values exceptional customer service as well as high employee satisfaction? Become a member of the Shepard Automotive team. We are a family-owned and operated dealership that’s been in business for over sixty years. We are well known and well regarded in our community.
We’re always looking to grow our team with standout, dedicated individuals. We are currently looking for a reliable, friendly people-person to fill a full-time Service Advisor position.
Responsibilities:
- Meet and greet service customers promptly in a professional and courteous manner
- Inspect vehicles and refer to service history to accurately identify and verify customer’s service needs
- Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements
- Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers
- Check on the progress of services to vehicles throughout the day, and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery, or recommended services
- Administer new and used vehicle warranty repairs following manufacturer warranty guidelines
- Confirm service appointments by telephone the day before the scheduled appointment, and conduct post-repair follow up
Qualifications:
- Two years of customer service experience required
- Have a broad scope of automotive mechanical/electrical knowledge
- Be familiar with computers and the internet
- Maintain a neat, clean, and professional appearance
- Have a pleasant/friendly demeanor and an outgoing personality
- Be professional and dependable
- Have a valid driver’s license with a good driving record
- Be legally authorized to work in the US
Benefits:
- Full-Time Monday-Friday
- Health & Dental Insurance
- Paid Holidays & Vacation
- 401k Retirement plan
- Factory training
- Opportunity for advancement
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Full-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com
Rental Coordinator
Shepard Select has such a high demand for rental vehicles we have decided to add another team member to help assist our customers. Skills needed include: being able to multitask and keep track of all units in fleet, attention to detail filling out paperwork, customer service oriented, willing to learn and utilize software. Willing to assist Service Appointment Coordinator to help with incoming calls to schedule customer appointments or assist them with their service needs. We look forward to hearing from you.
Responsibilities:
- Handles the day-to-day operations of the rental department
- Coordinating vehicles being cleaned
- Maintaining registrations and insurance for vehicles
- Increasing sales volume
- Accepting payments
- Maintaining reports to show activity of each vehicle
- Manage rental inventory, including tracking availability, maintenance, and repairs
- Coordinate with customers to schedule and fulfill rental orders
- Provide excellent customer service by assisting customers with inquiries, reservations, and returns
- Develop and implement strategies to increase rental revenue and customer satisfaction
- Monitor rental trends and adjust inventory levels accordingly
- Maintain accurate records of rental transactions and generate reports as needed
- Collaborate with other departments to ensure smooth operations and maximize cross-selling opportunities
Skills Needed:
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Attention to detail and problem-solving skills
- Proficient in using computer systems and software for inventory management and customer transactions
- Ability to work collaboratively with others and by themselves
- Knowledge of rental industry practices, products, and regulations is a plus
This person will also support the Appointment Coordinator by:
- Take incoming phone calls
- Schedule service appointments
- Other duties as necessary
Schedule: M-F 40 hours
Pay range: $18-$22 depending on experience
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Full-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com
Parts Associate
Responsibilities:
We like keeping customers and the community safe on the road. Our shop maintains, diagnosis and repairs vehicles as needed. The parts professional is responsible for supporting the technicians in researching and supplying parts as needed as well as handling incoming customer phone calls and customer parts sales.
Things you’ll be expected to do:
- Researching and supplying parts to technicians and customers.
- Handling incoming customer phone calls and parts requests
- Helping maintain parts inventory
- Maintaining awareness of factory updates and parts supersessions
- Billing parts to repair orders and invoices
Things we are looking for:
- Previous Experience desired
- Strong Communication Skills
- Exceptional Customer Service Skills
- General knowledge of vehicle mechanics or desire to learn
- Fluent computer and typing skills
- Willingness to learn new software and applications
Company Benefits:
- Paid Vacation & personal time
- Hourly and commission pay
- Health insurance
- 401K
- Consistent schedule, weekends off
- Family-owned atmosphere
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Full-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
APPLY NOW
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com
Automotive Technician
Responsibilities:
In Rockland, Maine, Shepard Auto Group is excited to offer an opportunity for an Automotive Technician to join our growing service team. Duties include car and light truck maintenance, diagnosis of mechanical/electrical systems, and repairs. Prior experience, ASE certifications, and State Inspection license preferred. Must have tools & a valid driver’s license. Pay varies based on experience and qualifications.
- No weekends!
- Full-Time Monday-Friday
- Health & Dental Insurance
- Paid Holidays & Vacation
- 401k Retirement plan
- Factory training
- Opportunity for advancement
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Full-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com
Shuttle Driver
Are you ready to begin a career with an award-winning company that values exceptional customer service as well as high employee satisfaction? That will take you as far as your drive and ambition want to go? Become a member of the Shepard Automotive team. We are a family-owned and operated dealership that’s been in business for over sixty years. We are well known and well regarded in our community.
We’re always looking to grow our team with standout, dedicated individuals. We are currently looking for a reliable, friendly people-person to fill the role of part-time Shuttle Driver.
Responsibilities:
- Be a safe and law-abiding driver
- Be friendly and greet our guests with a smile
- Drive guests to their home or work while their vehicles are being serviced
- Keep a timely route and communicate if issues arise
- Other duties as assigned
Qualifications:
- Valid Driver’s License with a clean driving record
- Be legally authorized to work in the US
- Upbeat and positive personality
- Active Listening Skills
- Excellent Guest/Customer Service
- Strong communication and relationship building skills
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Part-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com
Service Appointment Coordinator
Are you ready to begin a career with an award-winning company that values exceptional customer service as well as high employee satisfaction? Become a member of the Shepard Automotive team. We are a family-owned and operated dealership that’s been in business for over sixty years. We are well known and well regarded in our community.
We’re always looking to grow our team with standout, dedicated individuals. We are currently looking for a reliable, friendly people-person to fill a full-time Service Appointment Coordinator position.
Responsibilities:
- Increase the dealership’s service traffic by promptly handling inbound calls and making outbound calls to assist customers with scheduled appointments for the service department.
- Ask qualifying questions to uncover the service client’s needs and directs calls appropriately
- Be prepared, friendly, knowledgeable, and confident on every call
- Check email frequently and respond to client inquiries quickly
- Ensures that service consultants receive messages promptly
- File accounting copies of repair orders and parts tickets, file hard documents of repair orders in customer service files
- Provide reporting to dealership management
- Other duties as assigned
Qualifications:
- Experience preferred but not required
- Ability to read, write, and comprehend written instructions and information
- Outgoing and patient personality with good customer relations ability
- Demonstrated customer service skills
- Be professional and dependable
- Valid drivers license and must be legally authorized to work in the US
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Full-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com
Janitor
Are you ready to begin a career with an award-winning company that values exceptional customer service as well as high employee satisfaction? Become a member of the Shepard Automotive team. We are a family-owned and operated dealership that’s been in business for over sixty years. We are well known and well regarded in our community.
We’re always looking to grow our team with standout, dedicated individuals. We are currently looking for a reliable, friendly people-person to fill a full/part-time Janitor position.
Responsibilities:
- Gather and empty trash
- Service, clean, and supply restrooms daily
- Clean building floors/stairs and offices by sweeping, mopping, scrubbing, or vacuuming
- Wipe down and sanitize countertops, tables, cubicle partitions, and other hard surfaces
- Clean windows, glass partitions, and mirrors using cleaners, sponges, and squeegees
- Care for equipment and supplies, including changing filters and belts on vacuums, cleaning equipment basins, etc.
- Maintain an inventory and requisition of supplies
- General upkeep of building systems
- Follow proper methods and safe use of materials and equipment, and all safety regulations and policies
- Other duties as assigned
Qualifications:
- Two years of janitorial experience cleaning businesses or dealerships required
- Handy, able to accomplish light/general building and systems repair work
- Understand and carry out oral and written instructions specified in English
- Skill to operate essential cleaning equipment
- Sufficient strength and physical agility to perform the duties and responsibilities of the job. (lift 50-100 lbs)
- Be positive and pleasant
- Valid drivers license and must be legally authorized to work in the US
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Part/Full-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com
Lube Technician
Responsibilities:
In Rockland, Maine, Shepard Auto Group is excited to offer an opportunity for an Automotive Lube Technician to join our growing service team. Duties include checking and changing oil. If you like cars, like to work on cars, are a team player and are interested in an automotive technician future, this is the place to start. We provide training and growth opportunities! Must have tools & a valid driver’s license. Pay varies based on experience and qualifications.
- No weekends!
- Full-Time Monday-Friday
- Health & Dental Insurance
- Paid Holidays & Vacation
- 401k Retirement plan
- Factory training
- Opportunity for advancement
Qualifications:
- Two years of janitorial experience cleaning businesses or dealerships required
- Handy, able to accomplish light/general building and systems repair work
- Understand and carry out oral and written instructions specified in English
- Skill to operate essential cleaning equipment
- Sufficient strength and physical agility to perform the duties and responsibilities of the job. (lift 50-100 lbs)
- Be positive and pleasant
- Valid drivers license and must be legally authorized to work in the US
Apply Now!
It’s time to make the most crucial move of your career. We enjoy taking the time with our customers to ensure they are getting into the best vehicle for them. When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and excellent benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.
Job Type: Part/Full-time
Shepard Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
APPLY NOW
Hiring Managers:
Susan Shepard: Susancshepard@shepardmotors.com
Bret Shepard: brets@shepardmotors.com